Shipping policy

Shipping Policy

Thank you for shopping with Marka da Paz Orlando. Below you will find everything you need to know about how we process and deliver your order.

FREE SHIPPING ON ORDERS OF $75+
Orders with a subtotal of $75 or more ship free within the United States. The discount is applied automatically at checkout — no code needed.

SHIPPING RATES
For orders under $75, shipping is calculated at checkout based on your address and the carrier service you choose (USPS or UPS). You will always see the exact cost before you pay.

PROCESSING TIME
Orders are packed and shipped within 1–2 business days after payment is confirmed (Monday–Friday, excluding holidays).

DELIVERY TIME
Delivery time depends on the carrier service selected at checkout. The estimated delivery date is shown at checkout, and you will receive a tracking number by email as soon as your order ships.

FREE LOCAL PICKUP — ORLANDO, FL (32811)
Live in the Orlando area? Choose "Local Pickup" at checkout and pay $0 for shipping. Orders are usually ready within 24 hours. After your order is confirmed, we will send you the pickup address and schedule a time via WhatsApp or email. Please bring your order confirmation and a photo ID.

ADDRESS ACCURACY
Please make sure your shipping address is complete and correct. Once an order has shipped, we cannot change the address. If a package is returned to us because of an incorrect or incomplete address, re-shipping costs will be the customer's responsibility.

LOST, DAMAGED OR INCORRECT ITEMS
If your package arrives damaged, or you received the wrong item, contact us within 7 days of delivery with your order number and photos. We will send a replacement and cover the shipping cost of the replacement.

QUESTIONS?
WhatsApp / Phone: (689) 325-1222
Email: contact@markadapazorlando.com
Monday to Friday, 9 AM – 6 PM (ET)